Privacy Policy

Effective Date: 24 June 2025

1. Introduction

Baritex International Services Limited ("Baritex", "we", "us", or "our") is committed to protecting the privacy and personal data of all users of the TenderDexta Learning Management System (LMS). This Privacy Policy outlines how we collect, use, store, share, and protect your personal information. By using our platform, you agree to this policy.

2. Scope

This policy applies to all users of TenderDexta LMS including:

• Learners and prospective learners
• Instructors and course creators
• Website visitors
• Partner institutions and organizations

3. Legal Basis for Processing

• Consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests (balanced against user rights)

4. Information We Collect

A. Personal Identification Data

• Full name, email, phone number, address
• Date of birth, gender, employment info
• National ID (if required)

B. Financial and Transactional Data

• Transaction references, payment status, history
• Card info is not stored — handled by secure 3rd parties

C. Technical and Usage Data

• IP, browser, device, logs, page views

D. Interaction & Learning Data

• Course progress, quiz results, certifications

E. LMS-Specific Data

• Forum posts, assignments, notes, attendance

5. Purpose of Data Processing

• Account creation and verification
• Learning delivery and progress tracking
• Support communication
• Secure transactions
• Platform performance and improvement
• Legal and academic compliance

6. Cookies and Tracking

• Session storage and user authentication
• Behavior analytics
• Preference saving
• Consent-based non-essential cookies

7. Use of Anonymized or Pseudonymized Data

• For research, statistics, service improvements
• Non-identifiable and NDPA-compliant

8. Data Sharing

• Trusted third-party processors for:
• Payment gateways (PCI DSS compliant)
• Web hosting and infrastructure
• Email and communication tools
• Analytics and educational content delivery
• No selling or renting of personal data

9. Data Security

• Encryption (in transit and at rest)
• Role-based access control
• Audits and vulnerability management
• Staff training and NDA enforcement

10. Data Retention

We retain your data as long as necessary to fulfill the purposes listed above or legal obligations. After this period, data is deleted or anonymized.

11. Instructor & Course Creator Data

• Used to verify identity, publish content, and process payments

12. International Transfers

When required, data may be transferred outside Nigeria under lawful safeguards like SCCs and international data laws.

13. Your Rights

• Access and correct your data
• Request deletion or restriction
• Withdraw consent
• Request data portability
• Lodge complaints with the NDPC

14. Children’s Privacy

Users under 16 need verified guardian consent. Data collected unintentionally from minors will be deleted.

15. Automated Processing

Used only for suggestions, grading, and analytics. No material decisions made without human oversight.

16. Data Breach Notification

In case of breach, affected users and regulators will be notified in compliance with NDPA.

17. Changes to Policy

We may update this Privacy Policy. You will be notified via email or platform notice. Continued use indicates acceptance.

18. Governing Law

This policy is governed by the laws of the Federal Republic of Nigeria. All disputes fall under Nigerian court jurisdiction.